Manuals & Knowledge

Creative marketing services drawing on our unrivalled product knowledge and innovative communications know how

How it Helps You

Expert product knowledge for effective manuals and documentation

Expert product knowledge

for effective manuals and documentation

Optimal communication methodstailored to the varied needs of users

Optimal communication methods

tailored to the varied needs of users

Wide ranging marketing support unrivalled product knowledge and innovative communications know-how

Wide ranging marketing support

unrivalled product knowledge and innovative communications know-how

BUSINESS DOMAINS

Technical InformationTech Info
Technical Information
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Personnel Development
Personnel Development
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Process
Improvement
Process Improvement
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Marketing
Strategy
Marketing Strategy
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Manuals & Knowledge

Technical Information

What We Provide

User Manuals
User Manuals
AR Manuals
AR Manuals
Data Structuring
Data Structuring
XML Editor
XML Editor

How it Helps You

Communicating complex ideas clearly

Communicating complex ideas clearly

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Making sense of vast amounts of data

Making sense of vast amounts of data

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Fulfilling the potential of information

Fulfilling the potential of information

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Our Services

Manuals & Knowledge

Personnel Development

What We Provide

Training Events
Training Events
Staff Manuals
Staff Manuals
Training Programs
Training Programs
Virtual Work Experiences
Virtual Work Experiences

How it Helps You

Understanding
"the ideal state"

Understanding "the ideal state"

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Harnessing the
power of ICT

Harnessing the power of ICT

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Experiential
training programs

Experiential training programs

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Our Services

Manuals & Knowledge

Process
Improvement

What We Provide

Knowledge Transfer and Management
Knowledge Transfer and Management
Process Improvement
Process Improvement
Document Management
Document Management
RPA Applications
RPA Applications

How it Helps You

Visualization of
know-how and skills

Visualization of know-how and skills

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Process optimization

Process optimization

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Streamlining and waste reduction

Streamlining and waste reduction

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Our Services

Manuals & Knowledge

Marketing Strategy

What We Provide

Event Activation
Event Activation
Web/Video Content
Web/Video Content
VR Content
VR Content
AR Content
AR Content

How it Helps You

In-depth product knowledge

In-depth product knowledge

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Harnessing the
power of ICT

Harnessing the power of ICT

Learn more

Analyzing marketing data

Analyzing marketing data

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Contact Us
Our Services

Communicating complex ideas clearly

Communicating complex ideas clearly

CMC's years of experience writing and creating manuals has given us an unrivalled understanding of our clients' products. When combined with our expertise at crafting the right message for a variety of different users, you have the clarity of communication that CMC is renowned for.

Making sense of vast amounts of data

Making sense of vast amounts of data

Our unparalleled client intelligence means we know our clients' products inside and out. We make sense of vast quantities of information and structure it for maximum value, allowing a single data source to be applied to multiple strategic purposes.

Fulfilling the potential of information

Fulfilling the potential of information

We're not just manual writers. We realize the full potential of information. We take the vast amounts of information our clients generate and make sense of it, proposing solutions from business process management to marketing strategy and execution, that help our clients leverage their information across the full spectrum of their business activities.

Understanding "the ideal state"

Understanding "the ideal state"

We know your business and what you are trying to achieve. Our familiarity with the real issues clients face on the frontlines lets us leverage our experience and insights from other industries to propose better personnel development solutions: more engaging, more readily absorbed, more effective.

Harnessing the power of ICT

Harnessing the power of ICT

We harness the power of ICT to provide the information that is needed, when it is needed, in the way it should be delivered. Whether it's continuing to refine the effectiveness of artificial intelligence applications or using eye tracking and other sensing tech to visualize issues, we're at the forefront of integrating ICT into marketing applications.

Experiential training programs

Experiential training programs

Training doesn't have to be boring. We harness the power of VR and AR to develop hands-on training tools that make use of the full sensory experience.

Visualization of know-how and skills

Visualization of know-how and skills

The tacit knowledge and intuitive expertise of your most experienced staff can be difficult to quantify. We harness the power of eye-tracking and and other sensing technology to visualize and document your intangible knowledge.

Process optimization

Process optimization

Because we know your business, we understand what you are trying to do. This lets us analyze and establish optimal operation processes, helping to develop staff capable of demonstrating the leadership that will enhance your corporate value.

Streamlining and waste reduction

Streamlining and waste reduction

Once an operation process has been established, jobs that can be automated are identified. Business processes are streamlined and waste eliminated through the application of RPA, further enhancing your corporate value.

In-depth product knowledge

In-depth product knowledge

Our marketing strategies are always on target. Informed by our in-depth product knowledge built up through years of writing and developing manuals for clients, we develop and implement tailored marketing strategies that hit the mark.

Harnessing the power of ICT

Harnessing the power of ICT

Whether its VR for more experiential content or AR for better understanding a product's features, we know how to apply ICT to optimise the delivery of information.

Analyzing marketing data

Analyzing marketing data

We use data science and analytics to make sense of the marketing data our clients capture. This analysis then informs the presentation of clients' technical information with messages tailored for optimal effectiveness.

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